MIRKO

Volynfarm — Online Pharmacy

Mirko received a request from a Ukrainian pharmacy distributor serving over 250,000 customers across 200+ pharmacy points throughout Ukraine. Initially, the request was for a user-friendly online pharmacy enabling customers to select their required medicines. It evolved into a scalable platform for over 850 company staff members, used by Ukrainians from each part of the country.

Industry
Retail
Country
Ukraine
Team Size
5
Services
Web Development
Technologies
Symfony, Sylius, MySQL, Elastic Search, HTML, CSS, JavaScript
Volynfarm — Online Pharmacy

Overview

About The Project

Volynfarm is a Ukrainian pharmacy distributor serving more than 250,000 customers across 200+ pharmacy points. The first request was a user-friendly online pharmacy where people could select the medicines they need.

The scope grew into a platform for the company as well: an administrative CRM for more than 850 staff members, covering customers, orders, campaigns and reporting.

The result is one system for buyers across Ukraine and for the team that runs the distributor day to day.

The Challenge

From A StorefrontTo A Company Platform

Customers needed a clear way to choose medicines online, while the distributor was still running customers, orders and campaigns across separate tools.

The platform had to stay usable for people in every part of Ukraine and for a staff of more than 850, without splitting the pharmacy and the back office into two products.

From A Storefront To A Company Platform

Our Solution

An Online PharmacyWith A Built-In CRM

We built a Sylius storefront where customers can find and select medicines, backed by search that can keep up with a national catalog.

The same platform includes a CRM administrative panel, so staff manage the customer database, orders, marketing campaigns and analysis in one place.

An Online Pharmacy With A Built-In CRM

Key Features

A Pharmacy AndA Back Office InOne Platform

The Impact

A National PharmacyAnd An Internal CRM

The project created an online pharmacy for a Ukrainian medicine distributor and a CRM that works as an administrative panel for customer databases, orders, marketing campaigns and data analysis.

250,000+

Customers served

200+

Pharmacy points

850+

Company staff on the platform