MIRKO

AIIntegrationServices

Language models, copilots and retrieval embedded into the products, ERP, CRM and support tools you already run, with evaluation, cost control and security from day one.

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RAG PIPELINEYour dataSTEP 01RetrievalSTEP 02ModelSTEP 03Inside your appSTEP 04ANSWERS WITH CITATIONS98%Last 30 days▲ trending upTICKETS RESOLVED62%FIRST FEATURE6-10 weeksEVALSEvery release

AI integration

AI Inside TheSystems You Already Use

Most companies do not need a new AI product. They need AI inside the product, the CRM, the ticketing system and the document store they already have, where the data and the users are.

We integrate Claude, OpenAI and open-source models through typed APIs, build retrieval over your data with version and access control, expose your systems to models through MCP servers and tool interfaces, and wrap it all in evaluation and observability.

We decide between fine-tuning, retrieval and scaffolding per use case, a decision matrix we explain on our YouTube channel, and we measure every integration by task success rate, cost per task and latency.

AI Inside The

Who we work with

Who We BuildAI Solutions For

SaaS & Product Companies

SaaS & Product Companies

Copilots and AI features inside an existing product.

Enterprises With ERP & CRM

Enterprises With ERP & CRM

AI on top of SAP, Dynamics, Salesforce and internal tools.

Regulated Industries

Regulated Industries

Private deployments with access control and audit trails.

FinTech

FinTech

Assistants with compliance gates and evaluation.

Industrial & Field Service

Industrial & Field Service

Agents that read manuals, telemetry and service history.

Talk to our AI team about integrating models into your product or ERP

Talk to an expert

What we build

Integration Services WeProvide

  • LLM API Integration

    Claude, OpenAI, Gemini and open-source models behind one typed interface with routing and fallbacks.

  • RAG Over Company Data

    Retrieval pipelines with chunking, metadata filters, versioning and citations.

  • Copilots In Existing Products

    AI features inside your web and mobile apps with UX that users adopt.

  • MCP Servers & Tooling

    Expose ERP, CRM, ticketing and databases to models safely through Model Context Protocol.

  • Evaluation & Observability

    Datasets, LLM-as-judge scoring, tracing and release gates in CI.

  • Cost & Latency Control

    Prompt caching, model routing, batching and budgets per feature.

Typical challenges

Complex Problems NeedThoughtful Technology

The problems we meet most often in ai integration projects, and how our teams solve them.

Data In Many Places

Our approach:

One retrieval layer with connectors, access control and freshness.

Technology

Technology BehindOur AIWork

The stack we use for ai integration: proven, maintainable and chosen for your product, not for fashion.

  • Models

    • Claude
    • OpenAI GPT
    • Gemini
    • Llama / Mistral
  • Integration

    • Model Context Protocol
    • LangGraph
    • Function calling
    • REST APIs
    • GraphQL
  • Retrieval

    • pgvector
    • Elasticsearch
    • Pinecone
    • Hybrid search
  • Platform

    • Python
    • Node.js
    • .NET
    • AWS
    • Azure
    • Docker

How we work

How We DeliverAI Integration

A transparent process with milestones, demos and a single accountable manager from the first call to long-term support.

Integration Audit

Which systems hold the knowledge, who may see it and what the first feature should be.

  • - System inventory
  • - Access model
  • - Feature shortlist

Put AI inside the tools your team already uses, measured from day one

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Why Mirko

We combine technical expertise, product thinking and a flexible approach to help businesses build reliable digital products and solve complex challenges with confidence.

  • Senior Expertise

    Experienced engineers, designers and product specialists working on complex digital products.

  • Product Thinking

    We look beyond individual features and consider how technology supports the wider business and user experience.

  • Flexible Collaboration

    From full product development to extending an existing engineering team.

  • Full Ownership

    We take responsibility for the quality of what we build — from technical decisions to final delivery.

SelectedProjects

Support Resolution Agent — Tier-1 Automation for a B2B SaaS

Support Resolution Agent — Tier-1 Automation for a B2B SaaS

An AI agent integrated into Zendesk and the product's admin API that resolves routine support tickets end to end, escalates with full context and is measured by an evaluation set of real conversations.

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Procurement Copilot — LLM Agents for Supplier Documents and RFQs

Procurement Copilot — LLM Agents for Supplier Documents and RFQs

An agentic procurement assistant for a European industrial group: it reads supplier offers, compares RFQ responses against specifications, drafts clarifications and routes approvals through SAP, cutting quote evaluation from days to hours.

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Pharma QA Knowledge Copilot — RAG Over Regulated Documentation

Pharma QA Knowledge Copilot — RAG Over Regulated Documentation

A retrieval-augmented assistant for the quality-assurance department of a pharmaceutical manufacturer: it answers questions over SOPs, batch records and audit reports with citations, inside the company's private cloud.

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LLM Evaluation Platform — Eval-Driven Development for a FinTech Assistant

LLM Evaluation Platform — Eval-Driven Development for a FinTech Assistant

An internal evaluation and observability platform for a fintech's customer assistant: regression suites, LLM-as-judge scoring, production tracing and release gates that let the team ship model changes weekly instead of quarterly.

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Workflow Agents That Triage 60,000 Service Tickets a Month With Human Approval

Workflow Agents That Triage 60,000 Service Tickets a Month With Human Approval

LLM workflow agents for an industrial equipment maker: they read service tickets, telemetry and manuals, propose a diagnosis and parts list, and route anything irreversible to a human, auto-resolving 71% of tickets.

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Consolidating 14 ERP Instances Into One S/4HANA Core Across Six Countries

Consolidating 14 ERP Instances Into One S/4HANA Core Across Six Countries

A European third-party logistics group ran 14 ERP instances inherited from acquisitions. We consolidated them into one S/4HANA core with an event-driven integration layer and an AI-assisted data migration, cutting the order-to-cash cycle by 38%.

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Related Expertise

FAQ

AI IntegrationQuestions

Let's BuildSomething ThatMatters

Have a project in mind or looking for the right technology partner? Tell us what you're working on, and our team will get back to you to explore how we can help bring it to life.